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Technical

Comprehensive Technical Support

GMC understands that precise technical guidance is critical to customer success in the wire rope industry. Our team of experienced engineers provides full-process technical support from project consultation, design assessment to installation commissioning. Whether for standard product selection or complex application design, we tailor practical and effective solutions to meet client needs.

Jiangyin General Metals Co., Ltd.

Professional Services Driving Your Business Excellence

We emphasize technical communication by regularly organizing client training sessions and technical seminars, ensuring comprehensive understanding of product performance and usage standards, thus reducing project risks and improving on-site efficiency.

Solutions

Tailored Custom Solutions

To meet diversified application demands, GMC offers industry-leading custom services covering material selection, structural design, and mechanical property adjustments. We collaborate closely with clients to deeply understand their unique requirements, supporting full lifecycle management from prototyping to mass production.

  • Jiangyin General Metals Co., Ltd. Jiangyin General Metals Co., Ltd.

    Drawing Optimisation And Technical Review

    Ensuring designs are scientifically sound and meet performance specifications.

  • Jiangyin General Metals Co., Ltd. Jiangyin General Metals Co., Ltd.

    Sample Prototyping and Performance Validation

    Multiple rounds of testing ensure product stability.

  • Jiangyin General Metals Co., Ltd. Jiangyin General Metals Co., Ltd.

    Specialised Environmental Adaptation R&D

    Meeting stringent requirements such as corrosion resistance, high temperatures, and extreme loads

  • Jiangyin General Metals Co., Ltd. Jiangyin General Metals Co., Ltd.

    Responding to Customer Requirements

    We commit to rapid response to client needs, delivering precise technical solutions and efficient delivery assurance, empowering customers to gain competitive market advantages.

What We Deliver
We commit to rapid response to client needs, delivering precise technical solutions and efficient delivery assurance, empowering customers to gain competitive market advantages.
Robust Quality Assurance System

Quality is the lifeline of GMC. We strictly adhere to ISO international standards, implementing a quality management system that spans the entire product lifecycle from raw material procurement and manufacturing to final inspection

Our quality inspection team utilizes advanced equipment and executes multiple inspection procedures: chemical composition analysis, structural integrity checks, tensile strength, fatigue testing, and corrosion resistance evaluation. Every shipment includes detailed inspection reports, ensuring worry-free procurement for clients.

Reliable Logistics & After-sales Support

GMC has established an efficient logistics network, integrating sea, air, and land transport to ensure timely delivery and safe shipping. Customized packaging and shipping plans tailored to regions and client requirements minimize transportation risks.

Our after-sales service system is well-established with a dedicated customer support team providing prompt responses to technical issues and maintenance needs during product use. We offer regular maintenance recommendations and extended warranty services to help clients extend equipment life and reduce operational costs.